Approve with Changes

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When a client places an order for an incorrect strength or quantity, you have the ability to quickly decline their request and create a new prescription for the correct product.  

 

From an Approval task item, a modification to the product strength or a quantity less than ordered will prompt the Approve with Changes flow.  We have defaulted the decline reason and provided a Note to Client.  You can update either of these.  Once you click authorize, the product ordered by the client will be declined and a new prescription will be created.  Your client will receive 2 emails.  One about the decline and the other about the new prescription. 

 

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